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Reflections on Assessing Higher Education

Timothy Fuller
Colorado College

April 20, 2001 

AALE Student Learning Assessment Conference
The Cosmos Club, Washington, D.C.

We gather this evening to continue our conversations on student learning assessment and to reflect further on the assumptions we bring to assessment. We have heard this afternoon trenchant remarks on the current state of higher education from Dr. Lee Fritschler, formerly President of Dickinson College, and more recently Assistant Secretary for Post-Secondary Education at the U.S. Department of Education. We have heard, for example, that the federal impact on higher education is likely only to increase in the coming years, that distance learning will become more and more prominent, and that "for profit" institutions will, with rapidly increasing aggressiveness, challenge and compete with what is coming to be called the "traditional sector" in higher education. Even if federally allocated money to support higher learning increases dramatically, it will be spread more thinly across a widening range of undertakings located under the umbrella of higher education. 

While many of us associated with the "traditional sector" might, at first, welcome the name, it ought to be a cause of concern. In practice, the term "traditional sector," if it comes into general use, likely will come to be contrasted with what will be called the "innovative sector," implying that virtue lies with the latter rather than the former. We should resist this terminology insofar as it suggests that to be traditional is to be closed to innovation or that traditional learning is capable of no contemporary formulation. Similarly, we should resist the thought that "innovation" is inevitably friendly to, good for, liberal learning. Thus it is essential that we attend to the philosophical assumptions that support the various voices in the debate over liberal learning.

We return to a realization we have for some time acknowledged: classic institutions of higher learning must find ways to evaluate better and more clearly their performance, and they must do so in a manner that captures "the elusive spirit of intellectual development" without killing that spirit.

Because I want to wax philosophical as I proceed through my remarks, I will start with the practicalities of how I came to the work of assessment and accreditation. I want to be assure you that, if I seem headed towards the clouds, I have not altogether lost sight of the ground. I begin by noting the coincidence that I became the Dean of Colorado College in 1992, the year which also marks the beginning of AALE. My reflections emerge from my experience of the past decade.

Self-Study, Assessment, and Accreditation

I became dean of Colorado College on July 1, 1992. The president who appointed me left for other opportunities on that same day. Just before he left, he said, "Incidentally, the North Central Association [NCA] now requires a mid-term report on the college in anticipation of our next full scale accreditation visit. Ours is due no later than June 1995, and you will no doubt have the primary responsibility for producing it." This was the first I had heard of it. As a faculty member I had been generally aware of previous accreditation procedures which had always seemed very low key and even unobtrusive. I had paid little attention to the matter and had always been assured that Colorado College had no worries regarding accreditation. The matter was generally taken by my colleagues as part of the background noise of the intellectual life.

What I was about to find out was that things had changed. I was on the verge of learning about the three "A's": Assessment, Accountability and Alverno (1). Moreover, as I began to attend meetings with the chief academic officers of the other thirteen colleges of the Associated Colleges of the Midwest (ACM), I discovered that we were all facing similar issues and that none of us had heretofore invested much time in thinking about the new demands of the public and of governments that we give an account of ourselves. After much discussion, fraught with antipathy for the ominous direction of assessment and accountability in higher education, the chief academic officers of the ACM composed a letter to the NCA, and we were joined by our counterparts in the Great Lakes Colleges Association, twenty-five liberal arts colleges in all. In the letter we acknowledged the need for proper assessment, we accepted that we should be accountable for what we do, but we also expressed the expectation that we should have the major say in developing forms of assessment appropriate to colleges like ours. In short, we argued for collaboration and against rationalistic uniformity. For the most part, there was a sympathetic response, but case-by-case negotiation on appropriate methods of assessment remains a feature of all regional accreditation today.

My own situation was complicated further by the fact that Colorado College, well known for having adopted the Block Plan system of instruction in 1970, was fast approaching the 25th anniversary of the Block Plan, also in 1995. For this reason, the college had committed to doing a major self-study of its own for presentation to the Board of Trustees in June of that year. As of the summer of 1992, the college had devised no plans for fulfilling either of these commitments. I was convinced, however, that it was to our long term interest to take the lead on developing proper methods of assessment for liberal arts colleges.

What we decided to do was to create our own home-grown method of self-study, beginning with self-assessment of the block plan system, with the intention of using a single self-study approach to accomplish both tasks simultaneously. In order to do this, we created a faculty/administrative committee to develop an approach to self-study, and we hired, for the first time, a full-time person to do institutional research in support of the committee. An Office of Institutional Research was created with a full-time director working in the dean's office. This turned out to benefit us in numerous other ways having nothing to do directly with official self-study and assessment requirements. 

The initial committee spent much time developing a survey instrument for the whole college. When it had completed this task, a new committee was appointed to succeed it whose task was to implement the research, to collect and interpret the results, and to write the final report to be presented no later than May 1995 to the trustees. All of this was done. We were able to use the assessment of the block plan as the basis for our mid-term report to the NCA. The latter was accepted by NCA, after some intense discussions, and thus became the basis for the later work of the ten-year site visit which NCA undertook in October 1997.

As all this was happening, AALE was being founded in response to the same issues we were facing at Colorado College, most notably accountability for student learning. Pretty quickly I began to work with Jeff Wallin and am happy to say that I have enjoyed working with AALE for close to a decade now, participating in three site visits and working in the FIPSE project on core curriculum. 

Liberal Learning, Reflection, and Conversation

As faculty and adminstrators of liberal arts colleges we are associated in a common atmosphere of assessment, accountability, and accreditation.  At the same, we are participants in a world of higher education exhibiting astonishing diversity of institutions and programs with claims to advance liberal learning. One cannot go very far into these matters without addressing the questions, What is liberal learning? What kind of assessment self-study is appropriate to liberal learning? The rest of what I have to say attempts to reflect on these questions. 

First, it seems clear that assessment that is accessible to those outside the academy is here to stay. Our external context is characterized by increased market pressures and demand for national recognition, and by increasing regulation and bureaucratization. Fund-raising is a never-ending struggle in the midst of consumerism. Despite the diversity of our academic programs, the nationalization of issues and their putative solutions grows apace. Internally, we face the changing circumstances of the intellectual life with its demands for research, publication and public presence. How faculty see themselves and how they react to the question of assessment are tricky and difficult matters. 

Beset by these pressures from within and without, it will be best if we establish methods of self-assessment and of accounting for ourselves which are integral to, not imposed on, our daily activities of teaching and learning. We do not need to multiply the extraneous burdens of the academic life. In doing this, we must distinguish between mere ranking or grading and the rich fostering of reflective conversation about what we are trying to do and how best to do it. We require the flexible application of helpful methods that have been practically tested.

AALE is uniquely positioned to help bring about a radical transformation in assessment and accreditation. Among the aspects of this are these:

  • Between an institution and its external assessors there must be a conversation that has specificity and concreteness as well as high regard for institutional individuality.
     

  • Teaching must remain central or regain its centrality.
     

  • Faculties and accreditors must achieve some common understanding of the undertaking of liberal learning, with respect for the true character of the intellectual life.
     

  • What is useful in learning assessment must not be a distraction from the life of the mind, nor an alternative to it, nor an excessive burden.
     

  • Assessment should complement, and make use of, the natural self-consciousness of thoughtful scholars.

We must acknowledge that faculties and institutions have reasons to resist much of what is today called assessment. They must somehow protect the limited time afforded for the life of the mind. They must cope with the pressures of adapting to global contexts, and to constantly evolving disciplines and fields of study. They need to feel that they are being helped in becoming more effective teachers, that they are not being evaluated abstractly, in ways extraneous to their daily work. They need to feel that their effort is meaningful and not merely a mechanical response to a checklist. 

We also must acknowledge that we live in an age of intense transformations of old and customary ways: much of what we do in our institutions is increasingly technical, analytical, rationalist, quantified, materialist, objectified, abstract. But this is also an age of longing for transcendence without very clear notions of what that means. 

Much of the technical character of the work of learning assessment and accreditation clearly reflects the analytic/rationalist age we have been inhabiting for some time. Much of the controversy and uncertainty over assessment reflects dissatisfaction with what the analytic/rationalist approach leaves out of account. We are driven by both tradition and innovation inevitably demanding searching and exploration, trial and error. Are we in decline or are we feeling the pressure of new and positive possibilities? What is authoritative for us?

Liberal learning was anciently constituted in the conviction that learning is intrinsically good and essential to the full flourishing of the human spirit, responsive to what was not yet found, and our awareness of being incomplete in search of completeness. Liberal learning was pointed to rather than simply defined. Liberal learning comes fully to sight in undergraduate education which is the interval between school where we must learn much, the value of which is not yet obvious, and while we still have relatively little to say, and professional training in service to the current preoccupations of our social life. Such learning must be both in continuity with what comes before and after it, and also necessarily in discontinuity. If liberal learning is successful, it fosters that disengagement - for a time - without which true encounter with the life of the mind is much less likely to occur.

Moreover, the full benefit of this encounter is not likely to be seen all at once or soon. There is a mystery in the relation of teacher and student. Those who teach cannot help but know this by experience if not by careful consideration, and, eventually, by the testimony of their former students who see, in retrospect, what originally they only intuited or even resisted. It is true that institutions of liberal learning are today pressed to explain themselves, and they must do so. But they may be pardoned, I think, for wanting to show the mystery and speak of it without explaining it away, or translating it into a misleading and reductive array of observable behaviors.

The mysterious character of liberal learning I am referring to here is most likely to show forth in conversation. There are, of course, documentation, data, and statistical information that will help to establish publicly and verifiably the character and quality of learning that takes place. Such things help to establish a common ground that can be seen by those who want to see it. But the reasonable need for evidence ought not be a barrier to that to which such evidence can only point, to that which can never be fully captured in the pointing.

It is characteristic of our peculiar age to be suspicious of transcendence while, at the same time, sensing a profound need for it. Places of liberal learning are intersections of both the suspicion and the desire. From my perspective, the great debates of our generation over education - what it should be, how to gauge its success or failure, how to justify it - are prompted not only by a wish for certainty, but also by a wish for reassurance that what is not entirely susceptible of certainty is, nonetheless, real.

An assessment procedure which diminishes that confidence will yield the opposite of its goal: the goal is to understand better something we partially understand already. The goal is not to change the object of investigation to suit our convenience. The true success of what we are attempting requires attention to both of these concerns. Together they point to a moment of transformation in our self-understanding, the outcome of which - the resolution of which - we do not yet grasp.

Institutions of liberal learning will inevitably instantiate these concerns in acutely self-conscious ways, and thus remain a challenge and a problem for those who would simplify, and thus obscure, the real issues and questions we face. Resistance is built into the situation. But I believe that the resistance is actually integral to the success of the assessment process. We must have a dialectical relationship - both sides need to be both teacher and learner.

Assessment and accreditation, as we now understand them, are symptomatic of this crossroad. While we press forward we should be prepared to encounter what is much deeper than we often think, and we should welcome that as a sign that we are on to something of high importance, about which we must talk without fully knowing how to talk about it. In this way, what we are doing here may become an aspect of liberal learning rather than merely an observation of that part of it easily seen by the naked eye from outside.

This is what I understand myself to have fallen into in 1992 even as AALE set foot on a like path that brought us together.


1.  Alverno College in Milwaukee, Wisconsin is acknowledged as one of the pioneers in student assessment, called "ability-based education," emphasizing both knowledge and abilities. According to Alverno, this approach "changes the way students learn and the way teachers teach." (back to reference 1 in the text)

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